At Ojas Alert (https://ojasalert.com), we strive to provide accurate and valuable information. However, since our website primarily shares educational content, job updates, and resources, refund and return policies apply only to digital or physical products (if applicable).
1. Digital Products (E-books, PDFs, Online Courses, etc.)
- Due to the nature of digital products, all sales are final, and we do not offer refunds or returns once the product is downloaded or accessed.
- If you experience any technical issues or receive a corrupt file, please contact us, and we will provide a replacement.
2. Physical Products (Books, Study Materials, etc.)
If we sell physical products in the future, our refund and return policies will follow these guidelines:
- Returns will be accepted only if the item is damaged, defective, or incorrect upon delivery.
- You must request a return within [X] days of receiving the item.
- The product must be unused and in its original packaging to be eligible for a refund or exchange.
- Return shipping costs may be the responsibility of the customer unless the issue is due to our error.
3. Refund Process
- To request a refund or return, please email us at [Your Contact Email] with your order details and reason for the request.
- Once approved, refunds (if applicable) will be processed within [X] business days to the original payment method.
4. Late or Missing Refunds
- If you haven’t received a refund within the stated period, please check your bank or payment provider.
- If the issue persists, contact us at [Your Contact Email] for further assistance.
5. Cancellation Policy
- Orders for digital products cannot be canceled once processed.
- For physical products, cancellations are allowed before shipping.
6. Contact Us
For any refund or return-related queries, reach out to us:
📧 Email: ojasalert@gmail.com
🌐 Website: https://ojasalert.com